Information we collect

• Order details: your name, phone number, email, shipping and billing address, and the products you buy.
• Account details: if you create an account, your login email and order history.
• Payment: payments are handled by secure third-party payment gateways. We do not see or store your full card, UPI or bank details.
• Usage data: basic information such as device, browser, pages visited and cookies, to keep the site working and understand what customers like.

How we use it

• To process, pack, ship and deliver your orders, and to send order and delivery updates.
• To reply to your questions on WhatsApp, phone or email.
• To send offers or news, only if you choose to receive them. You can opt out at any time.
• To improve our website, products and service, and to prevent fraud.

Who we share it with

We never sell your personal information. We share only what is needed with:

• Courier and logistics partners, to deliver your order.
• Payment gateways, to process payments securely.
• Service providers that help us run the website, analytics, messaging and marketing, under confidentiality.
• Government authorities, when required by law.

Cookies

We use cookies to keep your cart and login working, remember your preferences and measure site traffic. You can block or delete cookies in your browser settings, but some parts of the site may not work properly without them.

How long we keep it

We keep order records for as long as needed for delivery, customer support and legal, tax and accounting requirements. You can ask us to delete your account data at any time, unless we must keep it by law.

Your choices

You can ask to see, correct or delete your personal information, or stop marketing messages, by contacting us at marketing.divineharvest@gmail.com or on WhatsApp at +91 86954 58283.

Security

Our website uses SSL encryption, and access to customer data is limited to people who need it to serve you.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.